Card Safe Privacy Policy

Last updated: September 4, 2026

This policy explains how Cardsafe LLC ("Card Safe," "we," "our," or "us") handles information in the Card Safe mobile app and related services.

Information we collect

We collect information you provide or create while using Card Safe, including:

• Your name, phone number, date of birth, and optional profile photo.
• Gift card details such as retailer, card number, PIN when applicable, balance, expiration date, notes, barcode, and images.
• Messages, marketplace listings, offers, ratings, reports, group activity, and other content you submit.
• Purchase, reload, marketplace transaction, and balance-history records.
• For Card Safe Premium, App Store or Google Play subscription transaction identifiers, an app-specific or obfuscated account identifier, purchase-token and order references, entitlement status, expiration and revocation dates, and limited server-notification metadata.
• An internal account identifier and limited product-interaction data, such as last-active time and card usage count.
• If you turn on push notifications, an Expo push token, mobile platform, Card Safe project identifier, notification choices, and limited delivery status needed to send alerts and retire invalid devices.

Our infrastructure may process basic request metadata, such as IP address, app version, request time, and error information, to operate and secure the service. Card Safe does not access your address-book contacts, precise location, or advertising identifier and does not include advertising or cross-app tracking SDKs. Push previews use general wording and do not contain gift card numbers, PINs, payment details, or message text.

Payments

Eligible gift-card and marketplace transactions may open a hosted payment page operated by our payment provider. Payment-card information entered there is processed by that provider. Card Safe does not receive or store the full payment-card number. We retain transaction references and status information needed to complete, refund, support, and prevent fraud on a transaction.

Card Safe Premium is processed separately by Apple through the App Store or Google through Google Play. The store handles account and subscription payment details and sends Card Safe transaction and subscription-status information so we can verify, grant, restore, and manage Premium access.

How we use information

We use information to authenticate accounts; verify, grant, restore, and manage Premium access; store, organize, share, purchase, reload, and trade gift cards; operate messaging and groups; show transaction and balance history; provide support; enforce our terms; prevent fraud; secure and troubleshoot the service; and understand limited feature usage.

How we share information

We do not sell personal information. We share information only as needed with users you choose to interact with; Apple or Google for store subscription processing; Expo when you opt in to push delivery; vendors that provide authentication, cloud hosting, file storage, hosted payments, and gift-card fulfillment; authorities when legally required; or a successor in a business transfer subject to applicable privacy obligations.

Your choices and retention

You can edit your profile and delete your account in the app. Push notifications are off by default. You can turn off push or individual alert categories in Notification Preferences and can also revoke device permission in system settings. Deletion removes or de-identifies account data except where limited records must be retained for pending transactions, disputes, fraud prevention, security, or legal obligations. For access, correction, or help with a privacy right, use the Card Safe support page.

Children

Card Safe is intended for people age 18 and older. We do not knowingly collect personal information from children.

Contact

Privacy and general support: Card Safe support